Why Is My Shark Vacuum Brush Not Spinning

“Why is my shark vacuum brush not spinning? Have you run into this problem like me? If you have a shark, I know you’ve already experienced a shark vacuum brush, but it’s not a spinning problem.”

As a satisfied owner of a Shark Navigator Lift-Away, I know this issue well. There is no shame in admitting that you’ll need to find a solution fast without a spare Vacuum cleaner. 

Why Is My Shark Vacuum Brush Not Spinning – Step By Step

Why is my shark vacuum brush not spinning? If your Shark vacuum brush is not spinning, several issues could be causing it. First, check for any objects or dirt obstructing the brush’s movement. Ensure the brush roll is correctly aligned and remains in place. Also, inspect the drive belt for damage or signs of wear and promptly repair it if necessary. If these steps do not resolve the problem, there might be an issue with the motor or other internal parts of the machine. In such possibilities, seek professional help or contact Shark customer service for further support.

Relevant Article

Common Reasons – Why Your Shark Vacuum Brush Not Spinning

1. Brush Roll Switch Not Turned On

Shark Vacuum Brush Roll Switch Not Turned On

Check the floor selector switch to ensure your Shark vacuum activates the brush roll. Verify it is in the correct position, which varies based on the Shark vacuum model. 

Some models have “I” or “II” options, while others offer a choice between “carpet” and “hard floor”.

Locate the switch at the base of the top handle or directly above the handle, as illustrated below:

To set the Shark vacuum brush roll speed, adjust the switch to “II” or “Carpet.” This action starts the brush roller spinning, preparing it to clean carpets and area rugs.

Alternatively, the “I” or “Hard Floor” setting is suitable for cleaning bare floors using suction alone.

How to Fix It

  • Slide the selection to the right to choose between “II” and “Carpet” for the Shark Vacuum. Slightly bend the handle of the vacuum, and the shark vacuum cleaner will activate with the bristle design. 

2. Vacuum Locked in the Wrong Position

Why Is My Shark Vacuum Brush Not Spinning? When the brush roll is upright, it locks, meaning it won’t spin if your Shark vacuum stands still. Nevertheless, the light on the brush roll still shows green, indicating no technical problem with your vacuum cleaner. That’s good news, but the brush won’t roll.

How to Fix It

To solve this problem, tilt the vacuum body back to unlock the brush roll, which will then start rotating independently.

3: High Pile or Thick Carpets Vacuumed With the Wrong Setting

If the brush roll fails to move when vacuuming high-pile or thick rugs, you probably used the wrong setting, such as too much force or a hard floor/carpet low pile setting.

In such a case, you may inadvertently turn off the brush motor, causing the red brush roll indicator to flash continuously. Typically, these settings are located in front of the top handle:

How to Fix It

Use a coarse carpet setting on the vacuum to correct the problem if available. If not, turn the suction control down to the lowest setting—power on the vacuum. To use your Shark Roller Brush, tilt the handle back.

4. Blockage

Whether you use a standard pet hair brush or the strongest one, all shark vacuum brushes can become clogged. This happens when pet hair and dander accumulate around the brush roll.

Over time, accumulated hair build-up slows down the brush until it eventually stops making noise. Although the motor can still be heard, the brush roll remains stationary. In such cases, it is recommended not to use cleaners.

How to Fix It

  • Please turn off the vacuum cleaner and unplug it.
  • Check the hose and brush roll for clogs, such as knotted hair or large pieces of dirt. Remove any obstacles you find.
  • If necessary, clean the brush and hose of the Shark vacuum to prevent belt deterioration.
  • Use cold water and a wire brush to clean the hose and drain the clumps.
  • If there are washable parts, wait 24 hours for them to dry before reassembling and turning the vacuum back on. 

5: Damage to the Belt

Some older Shark vacuums still use a drive belt. A little rubber band inside the head moves the roller brush. A belt made of rubber wears and loosens over time.

Because of this, it can no longer roll the brush. When the belt is worn or broken, the only way to fix it is to get a new one.

6: Connection Issue

Sometimes, the red light won’t light up. There will be no light.

This suggests a possible problem with the link between the central unit, wand, and spray head.

Another possibility is that the lights are burning. In other words, the door for the brush roll is partially closed.

The Solution

In either case, ensure everything is correctly attached to the Shark vacuum. This involves checking that the roller brush part is off and all the parts are in the right place.

7: Full Dust Cup or Clogged Lint Screen

The brush roll stops turning when the dust cup is complete, or the lint screen is jammed.

A vacuum cleaner can only clean what it can contain. To prevent it from getting too full, it simply stops turning.

The Solution

  • Unscrew the dust cup of the Shark vacuum and push the “release” switch to empty it into the trash can.
  • Gently brush the lint screen to remove any dirt or dust.
  • Reassemble both components before using your vacuum.

8. Unemptied Dust Cups

Dust cups are a great alternative to vacuum cleaners with bags, saving time and money and making things easier. However, this does not exempt you from emptying the dust cup. If you do not open the cup before reaching the maximum fill line, the vacuum will no longer pick up dust, and the brush may stop moving.

If you’re interested in more such informational blogs, read our blog post on How to Clean Hoover Vacuum: A Step-by-Step Guide. Also, you must know why Is My Shark Vacuum Brush not spinning.

9. Overheated Motor

Shark Vacuum Overheated Motor

Shark vacuum cleaners have a built-in motor-protective timer. If the motor overheats, the vacuum will shut off.

This is most likely to happen if the brush is stuck. The vacuum will shut off, or the red brush roll warning light will flash to ensure safety and prevent significant damage.

The Solution

Follow these steps to resolve the issue:

  • Remove the cord from the vacuum and turn it off.
  • Remove the dust cup.
  • Wash the filters according to the teachings in the user guide while the dust cup is still closed.
  • Check the vacuum roller brush for clogs and remove carpet threads or pet hair.
  • Let it cool for at least 45 minutes.
  • Turn on the vacuum and plug in.

10. Loose Suction Head

The suction head of the vacuum, also known as the tip, is the part that touches the floor. Power is transmitted to it through lines built into the hose. If the tip is loose, it prevents the roller brush from rotating.

11. Broken Hose

As mentioned, the suction head’s power comes from the hose’s wires. This problem can occur if something inside the hose is broken, preventing the brush from moving. Another possible cause is gunk buildup that clogs the pipe.

Why Is My Shark Vacuum Brush Not Spinning – Maintenance Tips

Now that you’ve solved the problem of your Shark vacuum brush not spinning let’s explore ways to keep your vacuum in excellent condition.

Regular Cleaning Routines

When it comes to caring for your Shark vacuum, prevention is critical. Regular cleaning schedules can help you catch problems before they worsen.

  • Empty the Dustbin Frequently: Regular emptying of the trash can is essential. A complete garbage can can reduce pulling power and stress the motor, especially if you have pets. Empty it frequently.
  • Clean Filters: Check the filter on your cleaner regularly. Some models have one filter before the motor and another after the engine. Follow the manufacturer’s instructions to clean them or replace them as needed.
  • Inspect Hoses and Attachments: Check for clogs or jams in hoses and fittings. A clog in the tube can weaken the vacuum’s power and affect its overall performance.
  • Examine the Brushroll: Periodically, flip your vacuum over and inspect the brush roll. Remove accumulated dirt, hair, or string.

Checking and Replacing Belts

As discussed earlier, the belt plays a vital role in your Shark vacuum. Regularly checking and changing the belt can prevent problems with the brush roll not moving.

Proper Usage Guidelines

Proper use of your Shark vacuum can extend its life and reduce the risk of problems such as non-spinning brushes.

  • Adjust the Height Setting: If your Hoover has height settings, ensure they are set correctly for the floor you clean. Using the wrong setting can stress the brush roll and lead to problems.
  • Avoid Vacuuming Large Debris: Although Shark vacuums are designed to handle different debris sizes, avoiding vacuuming more oversized items can stop the hurt to the brush roll and other components.
  • Store Your Vacuum Properly: Keep your vacuum in a cool, dry place when not in use. Avoid storing it in moisture-prone areas or exposing it to extreme temperatures (high or low).

By following these care tips when cleaning, you can prolong the life of your Shark vacuum and maintain its optimal performance.

When to Seek Professional Help

Many problems can be solved with user-friendly troubleshooting, but there are instances where professional help may be required. Consider reaching for professional help if:

  • Persistent Issues: If, despite your efforts to fix it and maintain a vacuum, the brush roll refuses to turn.
  • Unusual Noises: If your Hoover makes unusual noises, especially if they persist after standard troubleshooting, it may indicate internal problems that require professional attention.
  • Warranty Coverage: If your Shark Hoover is still under warranty, ensure repairs are covered by consulting a professional mechanic.

When seeking professional help, contact Shark’s customer service or locate an authorized service center to have your Hoover serviced by trained professionals familiar with Shark products.

We’ve also covered a post on a similar topic, which you can find here. Why is My Bissell Vacuum Blowing Air. Also, you must know. Why is My Shark Vacuum Brush not spinning

Shark Vacuum Brush Not Spinning – User Experience

Sarah’s Frustrating Encounter

Sarah is a diligent homemaker who relies on her Shark vacuum for its powerful cleaning capabilities. Recently, she noticed her vacuum brush was not spinning during the cleaning routine. Perplexed, she tried troubleshooting by checking the power supply and inspecting the brush roll. Despite her efforts, the issue persisted. Frustrated with the non-spinning brush hindering her cleaning efficiency, Sarah sought online solutions and discovered the importance of regular maintenance and cleaning.

John’s DIY Adventure

A tech-savvy individual, John encountered a similar problem with his Shark vacuum. Noticing the brush wasn’t spinning as usual, he decided to take matters into his own hands. John followed online tutorials, disassembled the vacuum, and found a tangled mess in the brush roll. After a thorough cleaning and reassembly, the brush resumed spinning. John’s experience highlights the user-friendly aspect of Shark vacuums but also emphasizes the need for periodic maintenance.

Shark lift away vacuum brush not spinning.

A few things can cause your Shark Navigator Lift-Away Pro vacuum brush to stop moving. First, ensure the Hoover is set up correctly, and the power switch is in position II, meaning “Brush Roll On”. 

If the setting is incorrect, the floor roller will not work. If the set is correct and the problem still occurs, check if the rollers are blocked. Hair or string can get wrapped around the roller and make moving difficult. 

To fix this, turn off the Hoover, unplug it, and set it on its side. Carefully cut away any debris wrapped around the floor roller with scissors, then turn the roller by hand to clean the entire edge. 

Another possible cause is that the vacuum tip is not fully attached. The floor roller may not receive power if you do not fully attach the tip. 

While the hoover head is on the floor, press down on the handle and check for obstructions in the connection area to ensure the connection is secure. 

By carefully handling these potential problems, you can understand why the Shark Lift-Away vacuum brush is not moving and fix the problem, returning the device to its full functionality.

Why Is My Shark Vacuum Brush Not Spinning – Reader Engagement”

“Reader Engagement”

We appreciate your feedback and questions regarding Shark vacuum brushes. If you have any thoughts or queries, please share them in the comments section below. If you found this manual useful, consider sharing it with your friends and family so they can effectively care for their Shark vacuums. Happy cleaning!

Shark Duo clean vacuum brush not spinning.

The repair guide explains a few potential reasons why the Shark Duo Clean vacuum brush might not move. 

First, ensure the power button is in position II, which is especially crucial for models like the Shark Navigator NV360. 

To make the brush roll spin, adjust settings on different Shark models, like carpet mode, power mode, or brush roll mode. If these options do not resolve the issue, the guide recommends checking if the belt connecting the brush roller is broken. 

In such cases, perform an eye check during removal, and if the strap is damaged, replace it.

Another possible cause could be an inactive valve or a jam on the brush roll. Ensure the opening is engaged correctly, and check for blockages like dirt or pet hair to identify the issue. 

The guide emphasizes checking signal lights for signs and potential causes, such as a jammed dust bin, a blocked hose, or hair caught on the brush roll. 

Utilizing tools like the Aipker Seam Ripper may aid in cleaning the bristles of a brush.

In summary, the detailed guide instructs users on locating and resolving the core issues causing the Shark Duo Clean vacuum brush not to move, covering everything from simple adjustments to part replacements.

How I Fixed Shark Vacuum Brush Not Spinning

Final Words

Although vacuums are not eternal, most shark vacuum cleaners last for 5 to 7 years. Around the sixth year of use can be challenging. But regular care helps avoid problems. Treat your Hoover with care, just as you would your home.

This part discusses why Is My Shark Vacuum Brush not spinning. Do you have insight into other common vacuum problems? Share your thoughts below!


Why Is my Shark professional vacuum brush not spinning?

Possible reasons: Check for blockages, belt issues, or a malfunctioning motor. Refer to the manual for troubleshooting steps.

Why Is my Shark Rocket vacuum brush not spinning?

Check for clogs, debris, or belt issues. Clean and inspect components. If the problem persists, contact Shark customer support for assistance.

How often should I replace the belts on my Shark vacuum?

Replacing the belts every 6 to 12 months is recommended, depending on usage and the manufacturer’s guidelines.

How can I prevent blockages in the brush roller?

Regularly check and clean the brush roller to prevent blockages. Remove any hair, strings, or debris to ensure smooth operation.

Leave a Comment