Bissell Crosswave Not Charging: Troubleshooting Guide

Why Is Your Bissell Crosswave Not Charging? Uncover the Troubleshooting Tips You Need to Revive Your Vacuum’s Power. Dive In Now!”

“Bissell Crosswave Not Charging: Step By Step”

“Bissell crosswave not charging” can interfere with your cleaning schedule. A faulty charger, a broken battery, a power source problem or a programming error can cause this problem. To fix this, check the charger and cable for damage and inspect the charging port for obstructions. Using a multimeter to check the charger’s output voltage can help you identify charger problems. If the battery ages or fails, you may need maintenance and replacement. Make sure you use the appropriate plug and power source, and if the problem persists, consider a software update or device reset. With frequent maintenance and valid handling, you can prevent future charging problems.

Relevant Article

Introducing the Bissell Crosswave Not Charging

“Bissell CrossWave makes cleaning our house easy. This flexible and creative cleaning tool works as a multi-surface cleaner, vacuuming and washing floors simultaneously. It proves to be a convenient and effective option for many families.

However, it’s important to note that sometimes users may encounter issues, such as ‘Bissell Crosswave Not Charging.’ Despite its versatility in handling carpets, hardwood floors, and tiles, understanding how to troubleshoot problems like this can improve the overall knowledge of using this remarkable cleaning device.”

Understanding the Charging System

How the Bissell CrossWave Charging System Works

Understanding the workings of your Bissell Crosswave’s charging system is critical to properly troubleshooting charging problems. Crosswave’s charging process can be broken down into a few key steps:

  • Power Input: The CrossWave charger supplies the electrical power needed for charging when connected to a power source.
  • Charging Circuit: Inside the crosswave, a charging circuit controls the current flow from the charger to the device’s battery. This circuit ensures safe and efficient charging by delivering the right amount of power at the right voltage.
  • Battery Charging: Crosswave’s battery stores the electrical energy used to operate the machine while cleaning. During the charging process, electricity is transferred from the charger to the battery, slowly filling it until it is fully charged.
  • Indicator Lights: Many CrossWave models have LED indicator lights that provide information about charging status. These lights often change colour or pattern to indicate that the gadget is charging or fully charged.

Components Involved in the Charging System

To identify potential problems, it is essential to have a broad understanding of the components of the charging system, including:

  • Charger: An external power source connected to the charger powers the crosswave, which converts household AC power to the DC power required by the device.
  • Battery: The CrossWave is powered by a rechargeable lithium-ion battery that stores electrical energy for use while cleaning, essentially acting as the device’s brain.
  • Charging Port: The charger is connected to the CrossWave through the charging port. To ensure successful charging, keeping this port free of debris is crucial.
  • Charging Circuitry: A clever charging circuit inside the device regulates the current flow from the charger to the battery. This circuitry guarantees secure and efficient charging while guarding against overcharging the battery.

Diagnosing the Problem

Bissell Crosswave Not Charging Diagnosing the Problem

Step-by-Step Instructions for Checking If Your Bissell CrossWave Is Not Charging

Follow these detailed instructions to check if your Bissell CrossWave is experiencing charging issues, such as ‘Bissell Crosswave Not Charging’:

  • Check the Charger: Start by inspecting the charger and its cables. Look for any signs of damage, such as broken wires or bent pins. If you see any damage, replace the charger or cable immediately.
  • Inspect the Charging Port: Check your CrossWave’s charging port carefully. Make sure it is clean and free of obstructions or debris. Obstructions may prevent proper connection to the charger.
  • Connect the Charger: Plug the charger into a working electrical socket. Then, firmly connect it to the charging port of your CrossWave. If your model has an LED indicator light, you’ll see that charging progresses when the device responds.
  • Observe Indicator Lights: Pay attention to LED indicator lights if applicable. They usually change colour or pattern to indicate whether they are charging. Watch for unusual behaviour, such as sudden dimming, flickering, or no light.
  • Wait for a While: Even if the indicator light does not change immediately, allow the CrossWave to charge for at least 30 minutes. Deeply discharged batteries can sometimes take some time to start showing charging indications.
  • Check for Heat: Gently touch the crosswave and charger after a while. They should not be uncomfortably hot. If they start overheating, this could be a sign of a problem. It is recommended that the charger be disconnected as soon as it overheats.

If you’re interested in knowing about more such informational blogs, then read our blog post on Learn How to Replace the Belt on a Bissell Vacuum also you must know bissell crosswave not charging.

Common Causes of Bissell Crosswave not charging Problems

Faulty Charger or Adapter

  • Physical Damage: Carefully inspect the charger and its cord for any indications of wear, such as frayed wires, bent pins, or broken connectors. Some physical problems can hinder the charging process. Replacing the charger or cord is very important if you detect any damage.
  • Compatibility Issues: Ensure you use the correct Bissell CrossWave charger and adapter. Using an incompatible charger or adapter may cause charging problems. Using anything other than Bissell crosswave chargers may result in voltage mismatch or insufficient power delivery, as they are only designed for the device.

Battery Problems

  • Battery Age: Depleting battery capacity over time can prolong battery life and cause charging problems. CrossWave’s lithium-ion batteries have a limited lifespan, typically estimated in charge cycles (between 300 and 500 cycles). If you’ve had it for a while and use it frequently, your Crosswave’s battery is probably dead. In this situation, replacing the battery is the best action to restore proper charging and runtime.
  • Battery Drain: If you fully discharge the CrossWave’s battery and leave it without a charge for an extended period, it may become deeply discharged. This can make it challenging for the charger to initiate the charging process. To resolve this issue, perform a “recovery charge” by leaving the device connected to the charger for an extended period, usually 48 hours. This gradual recharging process will help rejuvenate the battery.
  • Battery Overheating: Disclosing the battery to elevated temperatures can be harmful, causing it to lose its ability to charge. Understanding the importance of avoiding extremely hot environments when using or storing equipment is essential. To extend battery life, keep the CrossWave in a cool, dry area out from heat sources and direct sunlight

Power Source Issues

  • Faulty Outlet or Power Strip: Charging problems may only sometimes be attributed to crosswaves. More adequate outlets or power strips can render charging possible. We advise readers to eliminate this possibility by testing the power source with different devices. If the outlet or power strip is found to be defective, it is recommended to seek the assistance of a licensed electrician for repair or replacement.
  • Power Fluctuations: Power surges or voltage fluctuations can interrupt the charging process and damage the gadget. To protect their crosswave from power fluctuations, we recommend that readers charge their devices using a voltage stabilizer or surge protector. These safeguards can help confirm a smooth and safe charging experience.
  • Loose Connections: Loose connections in the power source or device can stop the charging process. To ensure uninterrupted charging, follow these instructions to properly plug the charger into the outlet and secure the connections to the device’s charging port.

BISSELL CrossWave Not Charging Fix:

BISSELL CrossWave Not Charging Fix:

Plug the Power Cord Securely

First, check the power cord to see if your BISSELL CrossWave has stopped charging. Connect the device securely to the outlet; if it doesn’t, unplug it and then plug it back in. Once done, see if the device starts charging. If it doesn’t, there may be an outlet problem. Plug another device into the outlet to make sure it’s getting power. If not, there may be a problem with the fuse box or circuit breaker. the outlet is working normally, you should check the battery next. If the battery is old, it must be replaced.

Charge for a Minimum of 4 Hours

Let it charge for at least 4 hours to ensure the battery is fully charged. Charging time usually takes 4-5 hours. Keep the vacuum powered on and wait for the green light before turning it off. Avoid using a vacuum while charging it.

Unplug the Vacuum

If everything seems fine, try unplugging the vacuum and then plugging it back in to reset it. If clearing the vacuum doesn’t fix the problem, you may need to change the battery.

Restart Vacuum:

If your BISSELL crosswave still fails to charge, try restarting the vacuum. To do this, unplug the vacuum before turning it off. Then, plug it back in and turn it back on.

Check Battery:

If the vacuum is plugged in properly, the power cord and the outlet are on, and the BISSELL CrossWave is still not charging, you may need to replace the battery.

Replace Battery:

If you’ve tried the troubleshooting techniques mentioned above and your BISSELL CrossWave still won’t charge, you should consider changing the battery. Here’s how to do it:

  1. Unplug the vacuum and remove the battery cover.
  2. Remove the old battery and insert a new one.
  3. Replace the battery cover and plug in the vacuum. You can find relief batteries online or at your regional hardware store.

A battery replacement will cost you around $30, a reasonable purchase.

Unclog the Vacuum:

If the vacuum gets stuck excessively, it can hinder the normal operation of the machine. To solve this, consider vacuum disassembling and cleaning each component, paying particular attention to the brush roll. Follow these steps to unclog the vacuum effectively:

Turn off the Vacuum

To turn off the vacuum, follow the next steps:

  • Unplug the power cord from the outlet.
  • Remove the dirt bin by pressing the release button and swiping it off the vacuum.
  • Press the brush roll release button to remove the brush roll.
  • Compressed air that is caught in the brush roll’s bristles blows out.
  • Replace the brush roll by blazing up the tabs on the brush roll with the slots on the vacuum. Press down until you hear clicks.
  • Put the dirt bin back in the vacuum.
  • Plug the power cord back.

Maintenance Tips

Tips on How to Maintain the Bissell CrossWave to Prevent Charging Issues in the Future

To prevent charging problems with your Bissell CrossWave, follow these steps:

  • Regular Use: Do not use your crosswave for extended periods. It maintains battery health by running intermittently.
  • Proper Storage: When not in use, store your crosswave away from direct sunlight and high temperatures. This will protect both the device and the battery.
  • Clean the Charging Port: Regularly inspect and maintain the CrossWave’s charging port. Use a soft, dry cloth to remove accumulated dust or debris over time. A clear charging port ensures a secure connection.
  • Use Genuine Parts: If you need to replace any components like a charger or battery, use Bissell parts. Non-original components may not meet device standards, potentially causing problems.

By following these maintenance tips and integrating them into your everyday cleaning performance, you can significantly reduce the chance of charging problems and ensure that your Bissell CrossWave will be a reliable cleaning companion for years.

We’ve also covered a post on the similar topic which you can find here Learn How to Replace the Belt on a Bissell Vacuum also you must know Bissell Crosswave not charging.

User Experiences and Solutions

Share Real-Life Experiences of Users

Additionally, to provide readers with insightful examples, here are a few first-hand accounts from customers who have successfully solved charging problems with their Bissell CrossWave:

“Sarah’s Success Story”

Sarah, a long-time CrossWave owner, encountered a situation where her device was not charging properly. After troubleshooting, he discovered the problem with the charger cable. Replacing the cable with a genuine Bissell replacement immediately fixed the problem, and his crosswave returned to full charge and functionality.

“John’s Battery Replacement”

: John, a CrossWave user for several years, noticed that his device’s battery was not holding a charge as well as it used to. After consulting Bissell’s customer support, he decided to replace the battery. This simple step gave his CrossWave a new lease of life, with longer runtimes and hassle-free charging.

Bissell cross wave cordless not charging.

To solve the annoying Bissell CrossWave Cordless not charging problem, follow these simple steps: First, ensure the battery and charging contacts are clean and debris-free. Debris or dust can cause a poor connection, affecting your device’s charging. Also, check the condition of the charging cord and adapter, as worn-out accessories can impede charging.

If the CrossWave still doesn’t charge, make sure you’re using the correct charger provided by Bissell for your specific model. Using an inappropriate charger can cause charging problems. Additionally, verify the functionality of the electrical socket you are using by plugging in another device.

If none of these remedies proves successful, you may need to replace the battery. Over time, batteries can degrade, making charging more difficult. Contact Bissell Customer Service for instructions on obtaining a replacement battery or additional troubleshooting procedures. Remember that resolving this issue promptly will ensure that your crosswave continues to clean efficiently.

Bissell crosswave pet pro not charging

To solve the frustrating issue of Bissell CrossWave Pet Pro not charging, consider the following possible solutions:

  • Plug the charger into a working outlet and securely connect it to the vacuum.
  • Check the charging cord for any damage or loose connections.
  • If the vacuum does not charge, try a different outlet to prevent a power supply problem.
  • Check battery connections and condition. If it can be disassembled, ensure it is firmly fastened and not damaged.
  • For built-in batteries, reset the device by pressing and holding the power button for 15 seconds or following the manufacturer’s hard reset instructions.
  • If none of these steps resolve the problem, consider replacing the battery if it is defective.
  • Contact Bissell Customer Service for further assistance or to inquire about warranty coverage.
  • Additionally, refer to your Bissell CrossWave Pet Pro’s user manual for troubleshooting instructions specific to your model.

“Encourage Readers to Share Their Experiences and Solutions”

In the comments section below, we prompt our readers to share their wisdom and ideas. Your experience may be valuable to others experiencing charging problems with their Bissell crosswaves.
Whether you’ve encountered a unique charging problem and created a solution or have additional tips and recommendations, your input can play an important role in fostering a supportive and educational community of CrossWave users. Please feel free to contribute in English.


While experiencing Bissell Crosswave not charging problems can be frustrating, it can often be resolved with a few troubleshooting steps. By checking the power source, inspecting the charging cable, cleaning the contacts, resetting the vacuum, updating the software, and replacing the battery if necessary, you can restore your cross wave to working order and ensure your home stays clean and fresh.

These steps will help you solve common charging problems and keep your Bissell Crosswave in top condition.


Why is my Bissell Crosswave not turning on at all?

If your Crosswave is completely unresponsive, it may have a different issue, such as a malfunctioning power button or a more severe internal problem. It’s best to contact Bissell customer support or a professional technician for assistance.

How often should I clean the charging contacts?

Regularly cleaning the charging contacts is essential for maintaining a good connection. Aim to clean them every few weeks or as needed, especially if you notice dirt or residue buildup.

Is it safe to leave the Crosswave plugged in all the time?

While it’s generally safe to leave your Crosswave plugged in when not in use, it’s a good practice to unplug it after it’s fully charged to prevent overcharging, which can shorten the battery’s lifespan.

What is the average lifespan of a Bissell Crosswave battery?

The average lifespan of a Bissell Crosswave battery can vary depending on usage and maintenance. On average, you can expect it to last between 2 to 4 years.

Can I use third-party charging cables with my Bissell Crosswave?

It’s recommended to use the original charging cable provided by Bissell to ensure compatibility and safety. Third-party cables may not deliver the correct voltage and could potentially damage your device.

Leave a Comment